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Why aren't my employees receiving Collage emails?
Why aren't my employees receiving Collage emails?

Check if your employees are subscribed to Collage emails - and show them how to resubscribe

Sarah Ferreira-Beecher avatar
Written by Sarah Ferreira-Beecher
Updated over 3 months ago

If your employees aren't receiving Collage emails there is a simple way to check if they have unsubscribed.

Navigate to your Company Settings

From here you will find Users

Within users you will be able to see if your employees are "Subscribed" or "Unsubscribed" to emails

If your employees are unsubscribed to Collage emails ask them to resubscribe by following the steps below:

Navigate to your Personal Settings on the top right corner of Collage

From here ensure that Unsubscribe to all emails is OFF

You're all done!

If you still have questions about notifications or emails, reach out to our support team at Support@collage.co or through the live chat on the bottom right corner of your page.

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