Create an ROE in the payroll platform whenever an employee has an interruption of earnings (e.g., termination, layoff, or extended leave). Be sure to create the ROE after the last payroll with earnings has been approved.
Generate the ROE:
Using the main navigation menu, select Employees
Find employee name and click on >
Go to ROEs and click Generate New ROE
Review the First Day Worked and Last Day for Which Paid fields
Select the most appropriate Separation Code, then Generate ROE
Resolve Errors:
Any errors displayed on the ROE screen must be resolved before finalizing the ROE
To correct errors, click the three grey dots next to the ROE and select Edit ROE
Update the fields with errors and click Save Changes
Review Earning Details:
To view insurable earnings or other included earnings, click View on the applicable fields
Edit earnings, vacation type, or add additional comments as needed
Finalize and Submit:
Once all information has been reviewed and is accurate, click Finalize ROE
ROE will electronically transmitted to Service Canada on your behalf
If you are submitting ROEs yourself to Service Canada:
Download the XML file and upload it to ROE Web
All ROEs (draft and finalized) are also displayed under Main Menu → ROEs
Amending the ROE:
Navigate to the original ROE under main navigation menu --> ROEs or Employee --> Select Employee --> ROEs
Click on three dots and select Duplicate ROE
This creates a new draft based on the original
Edit and Finalize:
Make the necessary changes (dates, values, separation code, etc).
Review for any errors
Save Changes
Once all information has been reviewed and is accurate, click Finalize ROE
ROE will electronically transmitted to Service Canada on your behalf
If you are submitting ROEs yourself to Service Canada:
Download the XML file and upload it to ROE Web
All ROEs (draft and finalized) are also displayed under Main Menu → ROEs
