Skip to main content

What should I do if I missed the payroll deadline?

If you've missed the approval deadline, here's what to do next.

Written by Laine Greenidge
Updated yesterday

If you’ve missed the 430PM EST approval deadline, your pay date and approval date will show in red:

To pay employees by direct deposit:

  • Change the pay date

    • If the payroll hasn’t been finalized, you’ll see a prompt to update the pay date. This allows you to continue using direct deposit.

  • To change the pay date:

    • Go to Payroll > Pay runs

    • Locate the pay run row

    • Click Set new pay date

    • Select a new date and click Save

  • The system will adjust the:

    • Pay date

    • Approval deadline (3 business days before the new date)

    • You can proceed with approving payroll

To pay employees on the original pay date:

  • Issue manual payments

    • If you want to maintain the same pay date after you’ve missed the original approval deadline, you can issue employee net payments by cheque or EFT outside of the system

  • You’ll still need to advance the pay date, but manage paying employees yourself

  • Change each employee to Pay Manually

  • Approve payroll and issue net payments outside of the system

  • Statutory deductions will be still debited from your account and remitted to the CRA

Did this answer your question?