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What should I do if I missed the payroll deadline?

If you've missed the approval deadline, here's what to do next.

Written by Laine Greenidge
Updated over 3 weeks ago

If you’ve missed the 430PM EST approval deadline, your pay date and approval date will show in red:

To pay employees by direct deposit:

  • Change the pay date

    • If the payroll hasn’t been finalized, you’ll see a prompt to update the pay date. This allows you to continue using direct deposit.

  • To change the pay date:

    • Go to Payroll > Pay runs

    • Locate the pay run row

    • Click Set new pay date

    • Select a new date and click Save

  • The system will adjust the:

    • Pay date

    • Approval deadline (3 business days before the new date)

    • You can proceed with approving payroll

To pay employees on the original pay date:

  • Issue manual payments

    • If you want to maintain the same pay date after you’ve missed the original approval deadline, you can issue employee net payments by cheque or EFT outside of the system

  • You’ll still need to advance the pay date, but manage paying employees yourself

  • Change each employee to Pay Manually

  • Approve payroll and issue net payments outside of the system

  • Statutory deductions will be still debited from your account and remitted to the CRA

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